About This Episode: Blake is a keynote speaker, customer experience futurist, and author of two books on customer experience: The Customer Of The Future and More is More. She is the host of The Modern Customer Podcast and a weekly customer experience video series on...
About This Episode: Roger Hardy is the CEO of KITS online eyewear retailer. Roger’s entrepreneurial journey began with a single phone line, a 14k modem and a credit card, building an online company and selling it to a San Francisco-based More.com at the height of the...
